Client Success Coordinator
North Carolina
As the Client Success Coordinator, I support the team’s organizational efforts by managing day-to-day office operations and providing comprehensive administrative and IT support for my colleagues and clients. My Bachelor of Arts in Special Education from UNC-Charlotte has given me a unique perspective that I bring to client relations, along with the critical thinking skills that help me navigate complex situations and find creative solutions. Having worked in education, I’ve learned the importance of patience and understanding, which shapes how I approach every client interaction. I believe strongly in approaching everyone with empathy and recognizing that we all carry unseen challenges and experiences. What I enjoy most about my role is collaborating with my colleagues and knowing that my thorough, timely responses can make a real difference in our clients’ experiences. There’s nothing more rewarding than receiving feedback that shows I’ve genuinely helped someone feel confident and well taken care of.